Whenever visits or deliveries are planned, not only round scheduling, but also appointment scheduling is required. This usually happens in two stages: first an appointment is arranged and then the round scheduling is done on the basis of the appointments. Unfortunately, this method often leads to the realization that a different appointment would have made more sense in the context of the round scheduling.
FLS VISITOUR is an intelligent timetable, which is always up-to-date and available from any location. On the basis of this unique technology, FLS offers a completely new approach: appointment and round scheduling are treated as an integrated process. This means that round scheduling is already taken into account when arranging appointments – and vice versa.
Appointment options within seconds
During the initial contact with the call center or online inquiry, your customers are provided with one or several appointment options for a visit. Every appointment has already been optimized in terms of round optimization on the basis of the complete schedule.
Your schedule always stays flexible according to your specifications: from to-the-minute fixed appointments or periods during the day, through half-day or full-day appointments, all the way to a period covering several weeks. FLS VISITOUR not only recognizes the optimal combination of possibilities – covering several days – but also delivers a dynamic impact calculation on the existing round schedule. This way, possible domino effects are automatically taken into account when changes occur.