FLS DISTRICT
FLS DISTRICT is the most technologically advanced solution for territory and round scheduling for medium-sized and large field organizations. FLS DISTRICT allows you to optimise your territory scheduling and call strategy even for tens of thousands of customers and hundreds of employees. Your periodical round scheduling can be optimised either according to costs or according to an equal distribution of jobs amongst your employees.
Optimal territory scheduling
The essential task of territorial scheduling is the optimal distribution of the customers to be visited and their allocation to the employees. The calculation is based on regional data (actual distances, realistic driving times) as well as on the frequency and the duration of visits with all customers.
Calculation according to individual specifications
Freely definable criteria can also be included in the calculation, such as the permanent allocation of single customers or customer groups to particular employees or key account managers. Using especially developed optimization methods, FLS DISTRICT then calculates your territories automatically – of course always in relation to your own specifications.
Professional territorial scheduling calculates the answers to the following questions:
- How many employees should be dispatched to each location in order to achieve your customer service objective?
- What strategy regarding the frequency and duration of visits is feasible given the existing number of employees?
- How much does it cost to implement a specified call strategy?
- What is the saving potential offered by a reorganisation of sales territories or rounds?
- What is the optimal way to integrate new customers?
- Which customers should be taken over by which employees if other employees leave?
- What would be the optimal location for a new employee, who is to take over an existing territory?
- How much driving time can be saved if optimal territories are created?
- What is the current workload of all employees? Which locations are under- or overstaffed?
Efficient round scheduling
Based on the existing customer allocation, FLS DISTRICT allows you to generate periodical, minimum-cost outline round plans of up to 48 weeks. This tour optimisation procedure was especially developed for the field service and offers advantages such as:
- cost minimisation through round and driving time optimization for each employee on the basis of detailed digital maps
- consideration of different visiting cycles and frequency of visits
- observance of regular visiting days
- automatic planning and optimisation of overnight visits
- specification of the employees’ working hours on different days of the week as well as the possible days for visiting each customer, including the customer’s opening hours for visits.
- consideration of regional holidays
- detailed tour reports with maps, plenty of information and route descriptions, which can be printed out or sent to the respective employees per email
- consideration of specific customer requirements
