CASE STUDY / MINIMAX
OPTIMISED COOPERATION THANKS TO A PERMANENT EXCHANGE OF INFORMATION
Requirements:
- Introduction of a software-based appointment and route scheduling solution as well as a mobile solution for 1,200 service engineers
- Integration in SAP
- Mapping a vast number of customer-specific requirements and customisations
Benefits:
- Reduction of costs through optimum route scheduling
- Improved customer service thanks to valid information-based on real-time data
- More efficient processes due to real-time information
Meet the organisation:
minimax.de
AN INDIVIDUAL SOLUTION WITH FLS VISITOUR AND FLS MOBILE
Minimax uses FLS VISITOUR to manage and schedule its over 1,200 service engineers throughout Germany. Maintenance calls created in SAP are scheduled in FLS VISITOUR, dynamically updated with emergency callouts, and sent to the field engineers in real time. The engineers use a version of FLS MOBILE, which is tailored to the special needs and challenges of Minimax.THE MINIMAX CASE STUDY PDF
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JEREMY SQUIRE
UK Managing Director
Call +44 1183 800189
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Jeremy Squire is a business leader and solutions consultant with over 20 years experience in field service scheduling and route optimisation software solutions. He is one of Europe's most recognised and regarded voices in field service technology.