Long waiting times until the service engineer, surveyor or driver finally arrives with the delivery, are more than annoying for your customers. FLS MOBILE is the only field service app that minimises the time spent by your customers and at the same time increases your productivity in service. The link to the dynamic real-time scheduling of FLS VISITOUR enables you with maximum agility, so that even ad hoc inquiries can be effortlessly integrated into the schedule. Thanks to the complete digital mapping of service processes and workflows, the app offers new opportunities for your customer relationship but also for the empowerment and satisfaction of your employees.
TRANSFER YOUR PROCESSES DIRECTLY TO AN INDIVIDUAL MOBILE APP
FLS MOBILE in the FLOW EDITION enables you to transfer individually modeled workflow processes in the BPMN standard directly into a mobile app within a very short time.
As a mobile image of your individual processes, the mobile application offers an intuitive and user-friendly connection to your sales force which provides the exact queries and process steps that your individual service model requires.
THE NEXT LEVEL:
UNIQUE PROCESSES AND OPTIMISATION POSSIBILITIES
The app is offered as a progressive web app (PWA) and as a native app for iOS and Android. It scores with clear processes, completeness checks, clear user control and extremely quick adaptability, which allows a short-term adjustment and modification of the processes.
WORKFLOW TOOLSET
Workflow processes can be designed ‘out of the box‘ & put together flexibly
USER EXPERIENCE
Clear, simple and self-explanatory user guidance
AGILE PROCESS DESIGN & CONTROL
A / B testing (split test), agile modeling
OUR MOBILE SOLUTIONS IN ACTION
