SCHEDULING

YOUR ADVANTAGE:
INSTANT-RESPONSE SCHEDULING
COMBINED WITH DYNAMIC ROUTE PLANNING

REQUEST A DEMO ›

The service expectations of your customers have risen. Through advancing digitization, chatbots and the like, instance response, i.e. the immediate reaction to customer inquiries, has already become reality. Customers want their problems, if possible, to be solved in an instance or to at least be given a guarantee of when they will be solved. Real-time scheduling that meets all your customers’ demands is therefore a must.

OPTIMIZED PROCESSES
FROM SCHEDULING TO ON-SITE APPOINTMENT

Appointment agreement
by phone, on-site or online

Route scheduling
and optimization
in real time

Notification of the exact arrival time + live tracking of the approach

Efficient completion
of the call on-site

Appointment agreement
by phone, on-site or online

PROFIT FROM TRANSPARENCY
FROM THE VERY FIRST SCHEDULING STEP

Based on the current route scheduling and intelligent prediction of the required time window, FLS VISITOUR already suggests cost-efficient appointment proposals during the appointment agreement. If your customers select a desired date, they receive immediate appointment confirmation. At the same time, FLS VISITOUR optimizes the entire route schedule. Achieve the best level of transparency for your customers by notifying them of the expected time of arrival (ETA) of your staff as well as real-time tracking of the approach. Thanks to the highest possible scheduling accuracy and efficient support of on-site call completion, your staff start the next appointment stress free.