SCHEDULING

YOUR ADVANTAGE:
INSTANT-RESPONSE SCHEDULING
COMBINED WITH DYNAMIC ROUTE PLANNING


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The service expectations of your customers have risen. Through advancing digitization, chatbots and the like, instance response, i.e. the immediate reaction to customer inquiries, has already become reality. Customers want their problems, if possible, to be solved in an instance or to at least be given a guarantee of when they will be solved. Real-time scheduling that meets all your customers’ demands is therefore a must.

OPTIMIZED PROCESSES
FROM SCHEDULING TO ON-SITE APPOINTMENT



Appointment agreement
by phone, on-site or online


Route scheduling
and optimization
in real time


Notification of the exact arrival time + live tracking of the approach


Efficient completion
of the call on-site


Appointment agreement
by phone, on-site or online

PROFIT FROM TRANSPARENCY
FROM THE VERY FIRST SCHEDULING STEP


Based on the current route scheduling and intelligent prediction of the required time window, FLS VISITOUR already suggests cost-efficient appointment proposals during the appointment agreement. If your customers select a desired date, they receive immediate appointment confirmation. At the same time, FLS VISITOUR optimizes the entire route schedule. Achieve the best level of transparency for your customers by notifying them of the expected time of arrival (ETA) of your staff as well as real-time tracking of the approach. Thanks to the highest possible scheduling accuracy and efficient support of on-site call completion, your staff start the next appointment stress free.

SCHEDULE ADHERENCE CAN BE PLANNED


FLS VISITOUR takes punctuality management to the next level.
This makes both our customers and your customers happy.
 


SCHEDULE ADHERENCE CAN BE PLANNED


FLS VISITOUR takes punctuality management to the next level.
This makes both our customers and your customers happy.
Up-to-dateness & transparency
for customers -
Arrival time can be tracked at any time.
Scheduling with intelligent prediction
of appointment durations and arrival times.

Tracking of the real-time
position data of the vehicle

Real-time optimization
with live traffic information.


YOU DECIDE WHICH CRITERIA SHOULD BE PRIORITIZED WHEN SCHEDULING

FLS VISITOUR the scheduling and route planning software, does the rest for you – in real time!


MORE INFO ABOUT FLS VISITOUR ›

AND THAT’S HOW IT’S DONE!

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THIS IS HOW YOU GET AHEAD OF YOUR COMPETITION


OPTIMIZED SCHEDULING IN PRACTICE


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