15. June 2018
FLS was founded in Germany in 1992 and produces software and solutions for; real- time ‘instant’ scheduling, route optimisation & workforce management, […]
4. May 2018
Field service organisations must keep customer satisfaction at a high level, have control over margins and also keep operational costs low. They […]
19. April 2018
First-time fix (FTF) refers to solving a work assignment or customer problem during the first visit. Each subsequent customer contact; a second visit or a service call is no longer a first-time fix.
21. February 2018
Imagine that each asset is equipped with smart sensors to adjust its behavior at the right time or to signal human intervention to improve workforce optimisation […]
12. January 2018
Integrating FLS MOBILE for existing companies can bring greater versatility to mobile workforce management. As mechanical assets become older and parts begin […]
7. December 2017
Managing assets and resources is an ongoing challenge for many organisations. Even a short bout of unplanned downtime can be very costly […]
22. November 2017
Making engineers better brand ambassadors using service optimisation and scheduling solutions with Fast Lean Smart
3. November 2017
How mobile technology has changed the game for service optimisation and mobile workforce management software. Perhaps the biggest revolution in the field […]
26. October 2017
Assisted, optimised or dynamic Workforce Scheduling? Many services provide a variety of different approaches to workforce scheduling. The different types and names […]
18. October 2017
Winter is on the way and the UK’s weather is unpredictable at best. Issues can arise when harsh weather creates unforeseen complications. […]