CASE STUDY: JUNGHEINRICH


WORLDWIDE PLANNING TO ACHIEVE THE HIGHEST LEVEL OF CUSTOMER SERVICE


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FLS Products:




Requirements:

  • Scheduling of 4000 ­service engineers
  • Combination of completely different task types
  • Tight integration with SAP ERP-System
Benefits:

  • High flexibility with ­centralized service organization
  • Fast response to customer calls
  • Cost effective field operations



The Jungheinrich Group is one of the world‘s three largest suppliers of material handling equipment, warehousing and materials flow technology. Headquartered in Hamburg, Germany, the company operates sales and service subsidiaries in 40 countries around the world.

Jungheinrich has developed from a forklift truck ­manufacturer to become an intralogistics service and solution provider and today employs more than 4,000 mobile service engineers all around the globe.






DEEP DIVE INTO THIS FLS PROJECT - THE ENTIRE SUCCESS STORY STRAIGHT TO YOUR INBOX


Listen to those who know best what FLS and our solutions can do: our customers.
Find out more about the solution to the challenge and the benefits for our customers.

THE JUNGHEINRICH-CASE STUDY AS PDF.

Simply fill out the form and receive the case study by email.





    Complete:




    DEEP DIVE INTO THIS FLS PROJECT - THE ENTIRE SUCCESS STORY STRAIGHT TO YOUR INBOX


    Listen to those who know best what FLS and our solutions can do: our customers.
    Find out more about the solution to the challenge and the benefits for our customers.

    THE JUNGHEINRICH-CASE STUDY AS PDF.

    Simply fill out the form and receive the case study by email.





      Complete:



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