CASE STUDY: SECO


COOL SYSTEM WITH THE BEST ON-SITE SUPPORT


DOWNLOAD CASE STUDY ›
FLS products:




Requirements:

  • Introduction of a software-based appointment and route scheduling solution as well as a mobile solution for 140 technicians
  • Short implementation phase and rapid go-live
  • Scalability of the scheduling solution
  • Dynamic real-time scheduling for 24/7 emergency service
Benefits:

  • 52% fall in mileage in the route schedule
  • Ecological aspect of the fall in mileage: 900,000 kg CO2 reduction
  • Transparent service processes thanks to the provision of extensive data material and its evaluation options
  • Increased scheduling efficiency



Whether you are after ice-cream, frozen vegetables or an ice-cold lemonade, SECO Kältetechnik GmbH, the German specialist for refrigeration and building control systems, will most probably have something to do with it. Today, SECO employs over 250 people and services 880,000 plug-in appliances in service stations, supermarkets, grocery stores, bars, and restaurants throughout Germany and Austria. "Our employees are the key to our success. We wish to create the best working conditions and ensure our skills and technical knowledge are always up to date and comprehensive", explains Björn Stemmermann, authorized officer responsible for project management and IT.

The challenge
In 2009, SECO's significant and sustained growth demanded the implementation of professional appointment and route scheduling software to coordinate the 80 SECO field engineers and a number of partner firms. The seamless integration of the mobile solution FLS MOBILE twelve months later proved just as simple. A decisive argument in favour of the FLS software was, above all else, it’s rapid implementation. It was also important for SECO that FLS VISITOUR provides the scalability and flexibility required to meet today's business challenges: FLS VISITOUR must contribute to the company's growth strategy and be able to respond to new process demands.






DEEP DIVE INTO THIS FLS PROJECT - THE ENTIRE SUCCESS STORY STRAIGHT TO YOUR INBOX


Listen to those who know best what FLS and our solutions can do: our customers.
Find out more about the solution to the challenge and the benefits for our customers.

THE SECO-CASE STUDY AS PDF.

Simply fill out the form and receive the case study by email.





    Complete:




    DEEP DIVE INTO THIS FLS PROJECT - THE ENTIRE SUCCESS STORY STRAIGHT TO YOUR INBOX


    Listen to those who know best what FLS and our solutions can do: our customers.
    Find out more about the solution to the challenge and the benefits for our customers.

    THE SECO-CASE STUDY AS PDF.

    Simply fill out the form and receive the case study by email.





      Complete:



      CONTACT