INDUSTRY OVERVIEW The information and telecommunication technology sector is one of the largest industrial sectors in Germany. It is a highly innovative sector which makes an above-average contribution to Germany's overall economic growth. The promotion of smart homes, Industry 4.0 or new audio entertainment are just a few examples that reflect the rapid development and permanent optimization of the communication technologies. Further, a merging of the telecommunication sector with the field of television (TV) can currently be observed. Television is increasingly turning to digitized and networked solutions as a result of the trend toward smart TV, on-demand, and streaming offers. Telecommunication companies are therefore providing convergent services that encompass cellular and fixed networks as well as internet and TV.
FLS SOFTWARE IN THE ICT SECTOR Companies from the ICT sector are characterized by the ambitious goal to offer their business clients and private customers even more individualized solutions for improving business processes or increasing the quality of life by applying cutting-edge technologies. This market is highly competitive and requires excellent and unique processes on the part of the providers in order to be able to offer high-quality service and enjoy economic success. On-site service plays an important role in this respect and can be optimized in its entirety through real-time appointment and route scheduling. This is where the strength and flexibility of FLS VISITOUR and FLS MOBILE with regard to the numerous application possibilities prove very advantageous, e.g. for Sky, NetCologne, and Stofa.