INDUSTRY OVERVIEW The market volume of the E-Commerce sector in Germany continues to grow unabated. The Federal Association of German E-Commerce (bevh) and Mail Order Business (HDE) forecast sales growth will be between 48 and 58 billion euros in 2017. This is an increase of over 10 percent compared to last year.
Online trade has reached a high level of development both technically and in its coverage. Nonetheless, there is still a long way to go before all the goals are reached. There are numerous examples of visions and new fields of activity. Current trends in the E-Commerce sector include cross and omni-channel approaches. Traditional stationary traders in Germany such as Media-Markt and Saturn or supermarkets like REWE are using their online shops to conquer the world of E-Commerce. For the customer, this means, most importantly, greater flexibility and comfort. They can simply access and view products online or in-store and then have them delivered to their doorstep when they choose.
FLS SOFTWARE IN THE E-COMMERCE SECTOR The FLS software solutions FLS VISITOUR and DISPATCH NOW offer retailers optimum support for their online delivery services. Using real-time traffic and predictive traffic data, it is possible to individually calculate delivery costs and to schedule same-day and next-day delivery scenarios according to the customer’s needs. Besides Media-Saturn Holding, Europe’s largest consumer electronics retailer, the delivery service of Germany’s No. 1 online supermarket, REWE, already draws on the software expertise of FLS. Discover more about the application of FLS VISITOUR and FLS MOBILE by the market leader REWE digital in our case study.