INDUSTRY: FACILITY MANAGEMENT

INDUSTRY OVERVIEW

Facility management involves activities which do not belong to the actual core business of a company but support it. This includes technical, infrastructural, and commercial tasks. As industry specialists, facility managers provide cost and resource-efficient building management services. Facility management service providers are predominantly companies from the building industry, plant engineering/technical services sector or property management. The demand for facility management services is great, especially in the service, industrial, and retail sector.

However, facility management is also becoming increasingly important in the healthcare system and the public domain. One trend in the facility management sector is that companies position themselves as full service providers and can thus take care of buildings and industrial plants, including all the corresponding components. In addition, there are specialists that provide unique services such as the reading of electricity, heat and water meters as well as the installation and servicing of smoke alarms in housing complexes and commercial properties.

FLS SOFTWARE IN FACILITY MANAGEMENT

Through our software FLS VISITOUR and FLS MOBILE, we support leading facility management and residential housing companies like Vonovia, Vivawest, Brunata-Metrona, and Bilfinger. The digitisation of processes and the provision of comprehensive object data lead to enormous time savings and reduce the burden significantly on staff. The job cards of fitters no longer have to be painstakingly entered into the system, and the management of spare parts is also controlled digitally. Software-based appointment and route scheduling enables the centralised scheduling of facility management calls and controlled communication between office staff and those in the field.