The real time schedule optimisation software for route planning and appointment scheduling in field service
V ISITOUR offers;
- Real time schedule optimisation – immediate optimisation of the entire route planning should changes take place.
- Automation - you choose the planning approach, from manual to fully automatic.
- Data management - comprehensive settings for staff, property, clients, and order types.
- Data exchange - permanent connection to your field service mobile equipment.
- Data protection - strict adherence to your industry-specific guidelines (e.g. legal regulations, co-determination, compliance regulations, etc.).
- Multi-channel communication - communication with clients on web-based features.
FLS VISITOUR is a cost saver – saving your business more than 20% on dispatching and trip costs.
If you’re responsible for customer service, then our and software will take a lion’s share of the work off you and your staff’s hands.
With our real-time schedule optimisation;
- your client will receive a binding appointment immediately.
- appointments will have optimized routes and therefore efficient costs.
- 24/7 client self-service through the appointment web portal with intuitive operation.
- high first-time fix rate through precise allocation of the appropriate staff, equipment, and necessary replacement parts.
- Information on field service arrival times through real-time data from the mobile solution.
- short, flexibly adjustable time slots with a clear relationship to cost.
- client feedback tool to evaluate the quality of results.
- significant cost savings in dispatching.
Let’s discuss your requirements -schedule a demo today!