W
hat is FLS VISITOUR? Here's the basics to decide if it's right for your organisation.
With real-time schedule optimisation;
FLS VISITOUR IS A PLATFORM FOR OPTIMISED FIELD SCHEDULING AND ROUTE PLANNING
- Real-time schedule optimisation – immediate optimisation of the entire route planning should changes take place.
- Automation - you choose the planning approach, from manual to fully automatic.
- Data management - comprehensive settings for staff, property, clients, and order types.
- Data exchange - permanent connection to your field service mobile equipment.
- Data protection - strict adherence to your industry-specific guidelines (e.g. legal regulations, co-determination, compliance regulations, etc.).
- Multi-channel communication - communication with clients through web-based features.
FLS VISITOUR IS A COST SAVER – SAVING YOUR BUSINESS MORE THAN 20% ON DISPATCHING AND ROUTE COSTS
If you’re responsible for customer service, then our software will take a lion’s share of the work from you and your staff’s hands.With real-time schedule optimisation;
- your client will receive a binding appointment immediately
- appointments will have optimised routes and therefore efficient costs
- 24/7 client self-service through the appointment web portal with intuitive operation
- high first-time fix rate through precise allocation of the appropriate staff, equipment, and necessary replacement parts
- Information on field service arrival times through real-time data from the mobile solution
- short, flexibly adjustable time slots with a clear relationship to cost
- client feedback tool to evaluate the quality of results
- significant cost savings in dispatching
MEET REAL-TIME ROUTE PLANNING AND SCHEDULING SOFTWARE FOR FIELD SERVICE
To gain an understanding of tools to optimise the field experience and manage SLAs for your workforce and customers book a short discussion or contact us at info@fastleansmart.com.Read more:
Field Service Optimisation: software to manage in-day cancellations
8 ways to increase the productivity of your Field Service Management with FSM Software
Route Planning with Google Maps? 5 reasons this is impossible
