CASE STUDY / ROYAL MAIL
ROYAL MAIL PROPERTY & FACILITIES SOLUTIONS LOOKS FORWARD TO SMARTER SCHEDULING WITH FLS SOFTWARE
Requirements:
- Scheduling 500 facilities management engineers
- Complex rules for planned and reactive work
- Integration with Infor asset management system
- Custom engineer portal
Benefits:
- Increase productivity
- Improve first time fix
- Establish site ownership model
Meet the organisation:
royalmailpfs.com
RMPFS wanted to upgrade its current scheduling and route planning software to achieve new levels of efficiency and productivity from its service operations. The company’s existing system is over 10 years old and no longer meets its needs.
"We looked at several scheduling and route planning systems providers, FLS being one of them," says Scott Maddocks, Project Manager for RMPFS. "After the initial demonstration, we carried out a number of FLS customer site visits to see the software in action. We engaged our management teams, our engineers and our unions because we wanted them all to be happy that the software would
THE ROYAL MAIL PFS CASE STUDY PDF
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JEREMY SQUIRE
UK Managing Director
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Jeremy Squire is a business leader and solutions consultant with over 20 years experience in field service scheduling and route optimisation software solutions. He is one of Europe's most recognised and regarded voices in field service technology.