Imagine that each asset is equipped with smart sensors to adjust its behavior at the right time or to signal human intervention to improve workforce optimisation […]

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Improve your customer experience, service optimisation and workforce optimisation through the 'Internet of Things'.


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I magine that each asset is equipped with smart sensors to adjust its behavior at the right time or to signal human intervention to improve service optimisation and workforce optimisation.

Imagine that each asset is equipped with smart sensors to adjust its behavior at the right time or to signal human intervention to improve workforce optimisation.

These sensors improve field service optimisation through;

  • Moving assets that are monitored or products that need to be tracked.
  • Food that indicates when it's against the limit of spoilage.
  • HR boilers and machines that indicate that they are in a susceptible zone.
  • An inventory that regulates itself.

A possible vision for the future?

All this is already possible by integrating online technology into the devices that we depend. This technology is referred to as the 'Internet of Things' and is often abbreviated to IoT.

By applying these smart IoT sensors, we immediately notice which container is moving and whether the container door is open and can immediately start the right actions

With IoT we are able to measure the water pressure of the HR boiler and thus we can alert customers by SMS or e-mail to refill the water.

Let us consider your service optimisation through innovations that result in cost savings and quality improvements that can be implemented with these new insights.

The use of IoT does not necessarily mean that new machines, equipment and hardware has to be purchased. Current infrastructure can be used, whereby a smart system is created by adding sensors, computing power and intelligent control systems. However, a good IoT solution requires more than linking IoT devices and collecting data.

FLS can support your organization in determining the right strategy to improve efficiency, to realise innovation and to accelerate the transformation to new business models.

A service and maintenance organisation is responsible for machines and equipment from various suppliers and has various SLA contracts with its customers. Carrying out maintenance too late causes machines to stand still with loss of production and consequently loss of sales. Replacing parts prematurely and unnecessarily puts the profit margin in jeopardy but does ensure satisfaction for your customers.

With IoT technology it is possible to predict when maintenance has to take place and which parts have to be replaced, using the collected data. IoT technology reduces the number of faults, ensures a high up-time and an excellent customer experience.

As a logistics service provider, you want to know where your freight is, in which depot the load is and what is the current position is.

It is now possible to follow your goods at a product level.

Your valuable products are transported by various logistics service providers. Tracking the truck and determining which warehouse the product is in, is not a problem for current Track & Trace systems.

This service has been on the market for several years. However, with the systems of your logistics service provider, it is very cumbersome to apply Track & Trace at product level.

Using simple sensors, your organisation is able to monitor the exact position of each desired product. Service organisations, on the other hand, have the need to know where the technician is located and how the planned route relates to the realised route. Complex fleet management systems are then not necessary as 'Track & Trace' is realised with a simple tag on the company car.

Vending machines need to be topped up with the right products at regular intervals. Many factors play a role in determining the right time for filling these machines. Refilling too late leads to loss of turnover and dissatisfaction with your customer. Topping up too early is however an alternative to additional costs. IoT offers the right solution; as soon as the quantity of a particular ingredient falls below the set threshold level, the 'top up' process is automatically started.

A delivery service delivers various food packages to various customers in one day. These packages also contain food that needs to be kept cool. The service provider wants insight into the quality of its products.

Using the sensors on the product, the service provider can not only monitor the position but also monitor the quality. In addition to temperature, light also affects the quality of food. Determining temperature and light thresholds can be used to measure whether products will spoil or have already been spoiled.

An automatic process in which changes in temperature and light are made directly. This ensures a high quality of food and food safety of the consumer.

Objects can automatically report as soon as they are set in motion.

Often objects have a fixed location or a defined region, but what happens if these objects are moved without permission? As soon as this happens, you must be immediately informed to set out the correct actions.

FLS helps your organisation with the correct application of Internet of Things.

FEATURES OF THE FLS IoT SOLUTION

  • Support in setting up a blueprint IoT and determining strategy
  • Integration with your ERP and/or CRM system
  • Extensive reporting options
  • Configurable workflow
  • Use of own IoT sensor devices
  • 24/7/365 accessibility
  • Anti-theft technology
  • Possible wirelessly connectivity to each object

With the IoT solution from FLS there is real-time insight into the delivered data. The data is processed automatically and at the right time to start the right process. There are many advantages depending on your issue.

The advantages of the solution include:

  • Insight into planned and realised routes
  • Further refinement of travel time forecasts
  • Insight into status and quality of cargo
  • Efficient planning of preventive maintenance
  • Procedures are further automated and optimised
  • Improved transparency
  • Improved security of work equipment
  • Reports based on market standards
  • Can be used with small equipment
  • Reduction in CO2 emissions

Contact us today so we can discuss your business requirements.