19. April 2018

First-time fix rates and the advantages of the mathematical algorithm PowerOpt

First-time fix (FTF) refers to solving a work assignment or customer problem during the first visit. Each subsequent customer contact; a second visit or a service call is no longer a first-time fix.
25. September 2017

Engineer scheduling software from Fast Lean Smart

Google Maps for online engineer route planning has now become one of the standard applications on smartphones and computers. In addition to […]
31. July 2017

What is the right field service management software for you?

A common challenge facing dispatchers is organising the most effective schedule for mobile technicians. Appointment scheduling software can take away much of the strain, but there are many options to choose from when it comes to appointment scheduling software for field service engineers, and finding the right one for you can be tricky.
9. July 2017

PowerOpt – For leading real-time scheduling software

PowerOpt is a dynamic heuristic algorithm that is capable of achieving incredibly precise results with very large amounts of data (>1000 resources which need to scheduled) in real time.