FLS COMPANY


PASSION + KNOW HOW + TEAMWORK = BEST OF BREED TECHNOLOGY FROM FASTLEANSMART



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What is the potential for service process automation within your company?

How does FLS use real-time data in service planning and why is this unsurpassed worldwide?

How does the domino effect work in scheduling and route planning and is it the secret to success?

WE'LL SHOW YOU WITH FLS SOFTWARE
OUR SOLUTIONS FOR YOUR BUSINESS CASE

HOW CAN WE OPTIMISE YOUR COMPANY?






AN EXCHANGE ON EQUAL TERMS

Benefit from each other, develop ideas
and turn goals into reality.

Solving logistical problems has attracted the founder of FLS, Thomas Brechtel, since the beginning of his professional career. He already earned his spurs as a logistics consultant and software developer during his mathematics studies. His approach was to approach the optimisation of routes and deadlines mathematically by developing algorithms, but always keeping the real process in mind. He quickly realised that this approach could save a lot of money, not only in logistics but also in service and sales units.

After more than 25 years of research and development, countless software implementations and process optimisations, not only has the world's best real-time software for scheduling and route planning been created, but also a huge pool of know-how from various industries and business cases.


We will bring your goals to life with you step by step:
From consulting to project support to customer service.

CONSULTING


Process know-how in logistics, service and sales
First we evaluate the process efficiency, planning quality and cost structure of your field service organisation. From this we create a concept with targeted measures for sustainable optimisation. This can always evolve during a project. With agile methods, we keep the sceptre in our hands. Through regular retrospectives, we evaluate optimisation results, create and adjust suitable key performance indicator systems for strategic and operational use.

Automation & Digitisation of Processes
At the beginning there is an analysis of your processes with regard to automation and digitalisation potential. We provide you with implementation concepts for a step-by-step transformation. You don't want to let the opportunities of digitalisation pass you by and offer your customers real added value through technological advantage? Let us develop new business models for your service together.

Customer Service Experience
End customers expect the right solution for their needs and problems and have not expected a template service for a long time. We offer you know-how and the right software to implement an excellent service experience: 24/7 communication via online appointment portals, desired appointments and short time windows, real-time appointment information, multi-channel communication. But we also get your after-sales business moving.

Change Management
The introduction of software and the accompanying process optimisation brings all those involved into a major change situation. The focus should not be on the software, but on the employees involved. We advise decision-makers and implementers to accompany the implementation of the software with careful consideration and holistic planning.

"I have been with FLS for 20 years and have seen FLS VISITOUR grow. I still approach every new project with my team with enthusiasm, always wanting to understand the customer processes very precisely and find the best answer to them with FLS VISITOUR. That is not always easy. But I am happy every time to observe how effectively the software runs at the customer's and what potential it opens up for the customer."
MATTHIAS WALZ · SENIOR CONSULTANT
"I have been with FLS for 20 years and have seen FLS VISITOUR grow. I still approach every new project with my team with enthusiasm, always wanting to understand the customer processes very precisely and find the best answer to them with FLS VISITOUR. That is not always easy. But I am happy every time to observe how effectively the software runs at the customer's and what potential it opens up for the customer."
MATTHIAS WALZ · SENIOR CONSULTANT

PROJECTS


Project management
Software implementations require agile project management in order to benefit from important impulses during the project phase for the optimal use of the software. By using proven project methods such as PMI and Prince2, we give your project team and management structure and orientation even in very agile phases. Transparent phase-oriented project reporting ensures the information needs of all stakeholders.

Knowledge Transfer
In addition to the technical implementation of the software, it is important to anchor the knowledge with the users. Only if the knowledge is initially imparted and permanently kept vital can the potential of the software unfold. Together with you, we design a training concept including comprehensive documentation tailored to your target groups in the company.
IT know how
We evaluate the existing IT tool chain with regard to the implementation of FLS solutions and define a target IT architecture with you. Transition management is in good hands with us.

CUSTOMER SERVICE

For us, customer service does not contradict intensive and high-quality discussions in order to support you as quickly as possible. Our customers are each assigned to a permanent account manager, who is therefore very familiar with their individual cases. We have service teams operating from our headquarters in Germany with a German and English language service for the DACH region, in the Netherlands for Dutch speakers, and in the UK for FLS UK customers.


MANAGEMENT

”Superior technology leads to superior results. FLS is a hidden champion. FLS technology leads to approximately 20% better results in field service optimisation than comparable competitors. This leads to significant productivity gains for our customers and improves the on-time delivery and service activities. Thus FLS makes a significant contribution to the satisfaction of our customers' customers.”
DR. JENS STIEF · CHIEF EXECUTIVE OFFICER, FLS GERMANY


”Every service manager will talk of immense benefits, the ease of deployment, the quality of our advice, and the relationship we enjoy together. We don’t want to just be a vendor, we want to be a partner for the long term, to help you leverage this unique technology, and achieve our success through your success.”
JEREMY SQUIRE · MANAGING DIRECTOR, FLS UK


”I set a high value on long-term relationships with our customers and partners that depend on mutual trust and a clear direction towards joint strategic goals. This constantly creates new perspectives, which inspire me.”
CHRISTOPH R. HARTEL · CHIEF COMMERCIAL OFFICER, FLS GERMANY


CAREERS AT FLS

“What impressed me the most when I started at FLS was the great passion and high level of technology in the development sector we work with. Everyone wants to give their best for our products. I am currently developing new product areas or special customer requirements on my own. It is demanding, but it also keeps my job from ever getting boring.”
TIM HARTNACK · SOFTWARE DEVELOPER

FASTLEANSMART UK

Unfortunately, we have no vacancies to offer at the moment.

IMPORTANT when applying by email
For security reasons, we only receive mails with a document attachment in PDF format or completely without an attachment.
Contact:
JEREMY SQUIRE
Managing Director
FASTLEANSMART UK LTD.
Phone: Call +44 1183 800189
Email: jeremy.squire@fastleansmart.com

OUR LOCATIONS:
YOU CAN REACH US NATIONALLY AND INTERNATIONALLY

FLS GREAT BRITAIN

FLS GERMANY

FLS NETHERLANDS

WHY WE ARE A REALLY GOOD PARTNER

WE ENSURE SECURITY
When it comes to data security and the security of our IT systems, we leave nothing to chance. For this reason, we maintain a comprehensive information security management system that protects your data. We focus on maximum reliability, functionality and security and have therefore had our management system at our locations in Germany and Great Britain certified according to ISO/IEC 27001.

QUALITY HAS A SYSTEM WITH US
Within the framework of our process-oriented quality management, we ensure sustainable quality assurance. In addition to a voluntary commitment to continuous learning and improvement processes, this includes comprehensive measures to guarantee the quality of our products.
Our objective is to fulfil customer requirements in the long term. Essential cornerstones of this are the comprehensive analysis of requirements together with the customer and the systematic testing of our products against these requirements. The certification of our management system at our locations in Germany and Great Britain according to ISO 9001 provides objective proof of our competence in these points.

BENEFIT FROM GREEN IT
Our software solutions support you in reducing your CO2 emissions. We optimise your routes so that unnecessary kilometres are saved. In addition, the conservation of resources for environmental protection is also important to us. We take responsibility for people and nature and have therefore committed ourselves to sustainable environmental protection measures. We have had our environmental management system at our locations in Germany and Great Britain certified to ISO 14001.

BENEFIT FROM COMPLIANCE FOR THE FINANCIAL SERVICES SECTOR
FASTLEANSMART UK LTD is committed to responsible business practices that make it easier to do business with us. To support this commitment, we are part of the Financial Supplier Qualification System (FSQS) Community. It is designed to standardise and manage requests from multiple Financial Services Companies for compliance and assurance data. Benefits for buyers include an easier regulatory requirement, reduced procurement timescales, and access to the combined experience and resources of other members in the community.



GOOD RELATIONSHIPS
START WITH THE FIRST CALL


We are available for you by telephone and email from 8:00 am to 5:30 pm.
For career opportunities please visit our careers at FLS section.
Interested to become a FLS partner? Visit our partner section.


FASTLEANSMART UK LTD.
Merlin House
Brunel Road
Theale / Reading
Berkshire RG7 4AB, UK
Phone: +44 1183 800189
Email: info@fastleansmart.com



GOOD RELATIONSHIPS START WITH THE FIRST CALL


We are available for you by telephone and
email from 8:00 am to 5:30 pm.
For career opportunities please visit our careers at FLS section.
Interested to become a FLS partner? Visit our partner section.

FASTLEANSMART UK LTD.
Merlin House
Brunel Road
Theale / Reading
Berkshire RG7 4AB, UK
Phone: +44 1183 800189
Email: info@fastleansmart.com


CONTACT