FLS VISITOUR / FIELD SERVICE MANAGEMENT



REAL-TIME SCHEDULING FOR FIELD SERVICE

FLS VISITOUR OFFERS UNIQUE ROUTE OPTIMISATION WITH TIME-OF-DAY ACTUAL DRIVING SPEEDS AND CURRENT TRAFFIC

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JOIN OVER 35,000 FIELD SERVICE STAFF MEMBERS WORLDWIDE WHO ARE SCHEDULED AND OPTIMISED USING FLS VISITOUR.
OUR CUSTOMERS RANGE FROM 30 TO 3,000'S OF SCHEDULED ENGINEERS, SURVEYORS, INSPECTORS, ADVISORS AND SALESPEOPLE.

EXAMPLE CUSTOMERS USING FLS VISITOUR



FEATURES OF FLS VISITOUR





FLS VISITOUR supports the real-time schedule and route optimisation of your field force through proactive task allocation according to your priority and cost objectives - thereby helping to achieve measurable performance improvement. You will improve service through ability to react quicker to customer callouts and prioritise your team according to company priorities. You will save cost by reducing travel, achieving more jobs and full utilisation of your field team. This solution is flexible to meet complex individual customer needs, yet very quick to configure.



Diary Management & Appointment Booking
Powered by the unique FLS PowerOpt algorithm, FLS VISITOUR calculates the optimised schedule and routing according to your priorities and the most accurate travel speeds, including current traffic. If you are an appointment based business then FLS VISITOUR will calculate the impact of adding a new visit in a second and your service agent can guide the customer with offers of the least cost time-slots to achieve, whilst keeping existing priorities.




Dynamic Scheduling
As the day unfolds, e.g. employee absence, cancellations, in-day delays, emergency callouts, FLS VISITOUR reoptimises the existing appointments and routes in an instant according to your rules.





FLS MOBILE
Our platform-independent mobile solution FLS MOBILE ensures permanent communication with your field staff and also supports real-time appointment and route scheduling in FLS VISITOUR.



Flexile Schedule Automation
Decide whether you wish to use FLS VISITOUR for assisted-manual, semi- or fully-automatic scheduling, either way, you are always in control.




Webservices integration to your CRM/ERP
FLS VISITOUR can operate standalone or else utilise the well documented and easy to use Webservices for integration so your users can continue to work in your CRM/ERP system. We have deployment experience with many systems including Dynamics and SAP.


OUR CUSTOMERS ATTEND CUSTOMER APPOINTMENTS QUICKER AND SAVE UP TO 2 HOURS A DAY DRIVING.

WE OFFER A 'TRY BEFORE YOU BUY' PILOT


EXPERIENCE A LIVE SYSTEM CONFIGURED TO YOUR NEEDS TO PROVE THE BENEFITS AND FUNCTIONAL FIT.

TESTIMONIALS








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We are personally available for you by telephone, email, fax, or contact form from 9:00 am to 5:30 pm.

FASTLEANSMART UK LTD.
Merlin House
Brunel Road
Theale / Reading
Berkshire RG7 4AB, UK
Phone: +44 1183 800189
Email: info@fastleansmart.com
Innovation Centre
Keckwick Lane
Daresbury
Warrington
WA4 4FS