FLS VISITOUR

THE REAL-TIME SOFTWARE FOR ROUTE PLANNING AND APPOINTMENT SCHEDULING IN FIELD SERVICE


ARRANGE DEMO ›

DISPATCHING

Real time route optimization in FLS VISITOUR.

 
YOUR ADVANTAGES:

  • 50% lower dispatching expenses
  • All staff and contracts transparent at a glance
  • Ability to react immediately if there is need for changes in route planning
  • High-precision scheduling through precise house number planning at the street level
  • Lower mistake rate
  • Strong adherence to clients’ appointments

GANTT FLS VISITOUR-GANTT Colored status bars define the real-time status of the order Gantt in FLS VISITOUR Screenshot – Tourenoptimierung mit FLS VISITOUR Screenshot GANTT – Tourenoptimierung mit FLS VISITOUR FLS VISITOUR Tourenoptimierungssoftware PUSH NOTIFICATIONS PUSH NOTIFICATIONS Immediate reports to the field service from FLS VISITOUR Push Notifications Screenshot – Tourenoptimierung mit FLS VISITOUR Tourenoptimierung durch Echtzeitinformationen vom Außendienst vor Ort OPTIMIZATION OPTIMIZE New orders, change of employees or orders finished? Optimize tour planning with just one click - in real time! Tourenplanung Optimierung Optimize with PowerOpt Screenshot – Tourenoptimierung mit FLS VISITOUR KPI COCKPIT KPI-COCKPIT Effective monitoring of key figures make the success of measures and goals measurable Tourenoptimierung FLS VISITOUR KPI Cockpit nah KPI-Cockpit DIGITAL MAP REAL-TIME-TRAFFIC-MAP House number-specific planning with time and street-specific speed profiles as well as current traffic information. Real-Time-Traffic-Map

PRECISE SCHEDULING AT ALL LEVELS

Tourenoptimierung mit Speed Profiles

SPEED PROFILES

Improve your daily schedule thanks to daytime and street-dependent speed profiles.
Tourenoptimierung mit Predictive Duration

PREDICTIVE DURATIONS

Increase scheduling accuracy through the intelligent prediction of the required individual time window for each call.
Tourenoptimierungssoftware mit Real-Time-Tracking

REAL-TIME TRACKING

Enables the precise prediction of arrival times via GPS position message.
Software zur Tourenoptimierung mit Real-Time-Traffic

REAL-TIME TRAFFIC

Optimizes your actual schedule using up-to-the-minute traffic information.

CUSTOMER SERVICE

 
Imagine that you are responsible for your customer service and software takes a lion’s share of the work off you and your staff’s hands. Sounds great, doesn’t it?

  • Real-time scheduling: The client receives a binding appointment immediately
  • Appointments already have optimized routes and therefore efficient costs
  • 24/7 client self-service through the appointment web portal with intuitive operation
  • High first-time fix rate through precise allocation of the appropriate staff, equipment, and necessary replacement parts
  • Information on field service arrival times through real-time data from the mobile solution
  • Short, flexibly adjustable time slots with a clear relationship to cost
  • Client feedback tool to evaluate the quality of results
  • Significant cost savings in dispatching

FEEDBACK CUSTOMER FEEDBACK EMAIL Automated client survey after successfully completed service contracts and opt-in procedures CUSTOMER FEEDBACK EMAIL WEBPORTAL WEB PORTAL Appointment web portal with real-time connection to the FLS VISITOUR server Webportal

MANAGEMENT


Effective resource planning explained simply!
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FLS VISITOUR IS …


COST SAVER COST SAVER Save more than 20% on dispatching and trip costs EFFICIENCY MAXIMIZER EFFICIENCY MAXIMIZER More appointments per staff member per day Tourenoptimierung mit FLS VISITOUR Effizienzmaximierer SERVICE OPTMIZER SERVICE OPTIMIZER Verifiably better control based on SLA specifications EMPLOYEES FAVORITE EMPLOYEES FAVORITE Clear and transparent work-day structure Tourenoptimierung mit FLS VISITOUR Mitarbeiterliebling STRATEGY COMPANION STRATEGY COMPANION Established data basis for strategic decision-making Tourenoptimierung mit FLS VISITOUR Strategiebegleiter

We want you to trust us and our software, so we assure you:

  • FLS has been present on the market for over 25 years
  • Transparent TCO through a price model with no hidden costs
  • Individual payback calculation
  • KPI tools for monitoring the operative business and as the basis for strategic decision-making

IT DEPARTMENT

 
  • Allocation: Best practice process models and tools for smooth planning, implementation, and productive operation
  • Data security: Protection of sensitive client and staff data through security-oriented system architecture, encryption, and comprehensive role and rights management
  • Integration: Flexible connection to numerous ERP and CRM solutions over state-of-the-art interface technology
  • Scalability: From a compact all-in-one solution to a centrally managed, highly available server cluster
  • Centralized monitoring and life cycle management of large installations over FLS ENTERPRISE SERVER CONTROL
  • Comprehensive project support for the safe implementation and use of our software

EFFICIENT ROUTE PLANNING AND APPOINTMENT SCHEDULING IN REAL LIFE


CONTACT