FLS VISITOUR

THE REAL-TIME SOFTWARE FOR ROUTE PLANNING AND APPOINTMENT SCHEDULING IN FIELD SERVICE


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WHAT IS YOUR STAKEHOLDER OUTLOOK?



DISPATCHING

Real time route optimization in FLS VISITOUR.



TOP FEATURES




 
YOUR ADVANTAGES:

  • 50% lower dispatching expenses
  • All staff and contracts transparent at a glance
  • Ability to react immediately if there is need for changes in route planning
  • High-precision scheduling through precise house number planning at the street level
  • Lower mistake rate
  • Strong adherence to clients’ appointments



PRECISE SCHEDULING AT ALL LEVELS


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SPEED PROFILES

Improve your daily schedule thanks to daytime and street-dependent speed profiles.
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PREDICTIVE DURATIONS

Increase scheduling accuracy through the intelligent prediction of the required individual time window for each call.

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REAL-TIME TRACKING

Enables the precise prediction of arrival times via GPS position message.
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REAL-TIME TRAFFIC

Optimizes your actual schedule using up-to-the-minute traffic information.


CUSTOMER SERVICE


 
Imagine that you are responsible for your customer service and software takes a lion’s share of the work off you and your staff’s hands. Sounds great, doesn’t it?

  • Real-time scheduling: The client receives a binding appointment immediately
  • Appointments already have optimized routes and therefore efficient costs
  • 24/7 client self-service through the appointment web portal with intuitive operation
  • High first-time fix rate through precise allocation of the appropriate staff, equipment, and necessary replacement parts
  • Information on field service arrival times through real-time data from the mobile solution
  • Short, flexibly adjustable time slots with a clear relationship to cost
  • Client feedback tool to evaluate the quality of results
  • Significant cost savings in dispatching



MANAGEMENT


Effective resource planning explained simply!

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FLS VISITOUR IS …



We want you to trust us and our software, so we assure you:

  • Solid, owner-operated companies with 25 years of experience in workforce management
  • Transparent TCO through a price model with no hidden costs
  • Individual payback calculation
  • KPI tools for monitoring the operative business and as the basis for strategic decision-making


IT DEPARTMENT


 


  • Allocation: Best practice process models and tools for smooth planning, implementation, and productive operation
  • Data security: Protection of sensitive client and staff data through security-oriented system architecture, encryption, and comprehensive role and rights management
  • Integration: Flexible connection to numerous ERP and CRM solutions over state-of-the-art interface technology
  • Scalability: From a compact all-in-one solution to a centrally managed, highly available server cluster
  • Centralized monitoring and life cycle management of large installations over FLS ENTERPRISE SERVER CONTROL
  • Comprehensive project support for the safe implementation and use of our software



EFFICIENT ROUTE PLANNING AND APPOINTMENT SCHEDULING IN REAL LIFE




Leading enterprises trust our know-how. Do you?

LET’S DISCUSS YOUR REQUIREMENTS


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