ROUTE PLANNING WITH FLS VISITOUR

THE INTELLIGENT REAL-TIME APPOINTMENT AND ROUTE SCHEDULING FOR FIELD STAFF


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Faster deployments and lower costs with higher customer and employee satisfaction - Field Service Management only becomes a success through holistic and intelligent deployment planning.
Automated resource planning also enables you to react to unforeseen incidents and saves you expensive delays. FLS VISITOUR supports you in scheduling and route planning intelligently in real time, keeps an eye on all capacities and requirements and calculates the optimal use of your resources in your company.


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WHAT IS YOUR

STAKEHOLDER PERSPECTIVE?



DISPATCHING

THE TOP FEATURES OF TOUR OPTIMIZATION
IN REAL TIME WITH FLS VISITOUR





AUTOMATION
You choose the planning approach, from manual to fully automatic


PLANNING SECURITY
Staff and orders transparent at a glance


TOUR OPTIMIZATION
Immediate optimization of the entire route plan in case of changes


DATA MANAGEMENT
Comprehensive settings for staff, property, clients, and order types



DATA EXCHANGE
Permanent connection to your field service mobile equipment


COMMUNICATION
Multi-Channel-Communication with clients on web-based features


HIGHER RELIABILITY
Reduced false visit rate for higher customer adherence to delivery dates


COST SAVINGS
50% lower dispatching expenses



DATA PROTECTION
Strict adherence to your industry-specific guidelines (e.g. legal regulations, co-determination, compliance regulations, etc.)


KM- & CO2-BALANCE
Significant reduction in kilometres and CO2-compared to other planning methods
POWEROPT ALGORITHM
The leading technology that maps the complex requirements of a service and sales business in real-time scheduling and tour planning.

MEHR INFORMATION HERE ›

GANTT Gantt view Screenshot – Tourenoptimierung mit FLS VISITOUR Screenshot GANTT – Tourenoptimierung mit FLS VISITOUR FLS VISITOUR Tourenoptimierungssoftware OPTIMIZATION Tourenplanung Optimierung Optimizing with PowerOpt Screenshot – Tourenoptimierung mit FLS VISITOUR PUSH NOTIFICATIONS Push Notifications Screenshot – Tourenoptimierung mit FLS VISITOUR Tourenoptimierung durch Echtzeitinformationen vom Außendienst vor Ort DIGITAL MAP Real-Time Traffic Maps KPI COCKPIT Tourenoptimierung FLS VISITOUR KPI Cockpit nah KPI Cockpit

MORE PRECISE DISPATCHING IN THE AREAS,
THAT MAKE THE DIFFERENCE

A schedule and route planning only makes sense if it is realistic. An essential technology component for this is planning on the basis of street-exact routes and house number-exact destination addresses - and NOT air lines and/or road junctions.
Our maps are based on raw data from the provider TomTom, which we refine with information that is important for realistic planning of service and sales units. The real-time route optimization takes into account current traffic information such as traffic jams and road closures.

FEATURE

SPEED PROFILES

Improve your daily schedule thanks to daytime and street-dependent speed profiles.


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FLS SPEED PROFILES



FEATURE

REAL-TIME-TRACKING

  • Real-time tour planning through full integration into the FLS VISITOUR server
  • Precise prediction of arrival times via GPS position reporting
  • Planning accurate to street and house number
  • Cross-border route planning involving neighbouring countries

CUSTOMER SERVICE

LIGHTNING-FAST PLANNING IN REAL TIME FOR
INCREASED EMPLOYEE AND CUSTOMER SATISFACTION


Imagine that you are responsible for your customer service and software takes a lion’s share of the work off you and your staff’s hands. Sounds great, doesn’t it?

FLS VISITOUR supports you with these advantages:





Real-time scheduling: The client receives a binding appointment immediately



Automatic optimization of appointments and routes routes for increased efficiency and significant cost savings



24/7 self-service for customers customers through the appointment web portal with intuitive operation



High first-time fix rate through precise allocation of the appropriate staff, equipment and necessary replacement parts



Information on field service arrival times through real-time data from the mobile solution



Short, flexibly adjustable time slots with a clear relationship to cost



Client feedback tool to evaluate the quality of results



MANAGEMENT

MORE POWER FOR YOUR SERVICE PROCESSES THROUGH EFFECTIVE ANALYSES
AND TARGETED SIMULATIONS OF FUTURE SCENARIOS


Be one step ahead of your competitors. Analyze and control your service performance in a very agile way, make well-founded strategic decisions and use the control and strategy options in the simulation environment. Shape the future and your business model sustainably.



Analysis of the service performance of your company and use of the results for agile management

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Combine the advantages of optimized real-time scheduling with a reliable "what-if" simulation

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IT DEPARTMENT

EASY INTEGRATION INTO YOUR SYSTEM





COST SAVER COST SAVER FLS VISITOUR IS YOUR … Save more than 20% on dispatching and trip costs. EFFICIENCY MAXIMIZER EFFICIENY MAXIMIZER FLS VISITOUR IS YOUR … More appointments per staff member per day. SERVICE OPTMIZER SERVICE OPTIMIZER FLS VISITOUR IS YOUR … Verifiably better control based on SLA specifications. EMPLOYEES FAVORITE EMPLOYEES FAVORITE Clear and transparent work-day structure. FLS VISITOUR IS YOUR … STRATEGY COMPANION STRATEGY COMPANION FLS VISITOUR IS YOUR … Established data basis for strategic decision-making.
Leading field service organizations have trusted FLS VISITOUR for years - click & discover:

EFFICIENT ROUTE PLANNING AND APPOINTMENT SCHEDULING IN REAL LIFE


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